How to say it at work 

 - 2ª ed 
 -  Pearson Prentice Hall,  2008 
 - xvi + 442 p. ; 24 cm 
<br/><br/> power words, phrases, and communication secrets for getting ahead 
<br/><br/> This revised edition includes new advice on the latest developments in the workplace since the book's initial publication ten years ago. ;  ; Along with a new chapter on digital communication, each original chapter includes a discussion of topics such as diversity issues, team building, green business and more. In addition, the revision includes a new chapter on the art of the effective argument, with a step-by-step emphasis on building a persuasive case and acquiring the skills necessary for disagreeing without being disagreeable. 
<br/><br/><label>ISBN: </label>9780735204300 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>HF COMMERCE
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in organizations<br/>Oral communication<br/>