TY  - BOOK
AU  - Griffin, Jack
TI  - How to say it at work
SN  - 9780735204300
PY  - 2008///
CY  - 
PB  - Pearson Prentice Hall
KW  - HF COMMERCE
KW  - Business communication
KW  - Communication in organizations
KW  - Oral communication
N1  - power words, phrases, and communication secrets for getting ahead
N2  - This revised edition includes new advice on the latest developments in the workplace since the book's initial publication ten years ago. ;  ; Along with a new chapter on digital communication, each original chapter includes a discussion of topics such as diversity issues, team building, green business and more. In addition, the revision includes a new chapter on the art of the effective argument, with a step-by-step emphasis on building a persuasive case and acquiring the skills necessary for disagreeing without being disagreeable
ER  -