TY - BOOK AU - Grewal, Dhruv AU - Levy, Michael AU - Weitz, Barton A. TI - Retailing management SN - 9781259060663 PY - 2014/// PB - McGraw-Hill KW - HF COMMERCE KW - Retail trade KW - Management N2 - Places emphasis on five new developments in retail industry: big data and analytical methods for decision making, communicating with customers and enhancing the shopping experience with social media and smart phones, utilizing mobile channels, engagement in corporate social responsibility, and the impacts of globalization on the retail industry ER -