TY - BOOK AU - Curry, Adam, AU - Curry, Jay, TI - The customer marketing method SN - 9780684839431 PY - 2000/// CY - PB - The Free Press KW - HF COMMERCE KW - Customer relations KW - Management KW - Consumers KW - Psychology KW - Relationship marketing N1 - how to implement and profit from customer relationship management; Incluye un índice ER -