TY - BOOK AU - Kirton, Bill, TI - Brilliant workplace skills for students & graduates SN - 9780273757047 PY - 2012/// CY - PB - Pearson Education KW - Career education KW - Self-confidence KW - Interpersonal communication KW - Organizational behavior N1 - how to hit the ground running from your first day on the job; The groundwork; First impressions--; Talking with confidence--; Technology in the office--; Writing in the office--; Meetings--; Business skills--; Problems--; Research--; Surveys--; Number crunching--; Spreadsheets and annual reports--; Presentations--; Creating visuals, rehearsing, and beating nerves--; Delivering your presentation--; Other people--; Teamwork and team leadership--; Strategies for success--; You and your boss--; You and your customers--; Managing yourself--; Office politics and other murky areas--; The life/work balance--; Conclusion: be yourself.-- ER -