TY  - BOOK
AU  - Jaffe, Jaelline
AU  - Segal, Jeanne
TI  - The language of emotional intelligence
SN  - 9780071544559
PY  - 2008///
CY  - 
PB  - McGraw-Hill
KW  - BF PSYCHOLOGY
KW  - Emotional intelligence
KW  - Interpersonal communication
KW  -  Attachment behavior
N1  - the five essential tools for building powerful and effective relationships; Introduction: Wordless Communication Creates Emotionally Intelligent Relationships; Chapter 1: Why the Discovery of a Special Relationship Matters in Future Relationships--; Chapter 2: How Our First Relationship Creates Trust in Ourselves and Others?--; Chapter 3: Why Stress Cripples our Ability to Communicate Effectively--; Chapter 4: Tool #1: The Elastic; Stress Busting to Build Socially Intelligent Emotional Muscle--; Chapter 5: Tool #2: The Glue; Why Emotional Communication Attracts and Preserves Relationships--; Chapter 6: Raising Your Emotional IQ--; Chapter 7: Tool #3: The Pulley; Nonverbal Communication: The Hidden Language of Emotional Intelligence--; Chapter 8: Speaking Louder Without Words Than With Them--; Chapter 9: Tool #4: The Ladder; How Playfulness Invigorates Communication --; Chapter 10: Joyful Practices that Strengthen Communication --; Chapter 11: Tool #5: The Velvet Hammer; How Conflict Resolution Builds Trust in Relationships--; Chapter 12: Strategies for Turning Mad into Glad--; Conclusion: Preserving Positive Change in Your Life --; --
N2  - Learn how to increase your emotional intelligence with five simple tools ;  ; It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.  ;  ; You'll learn how to: ;  ; 'Read' other people Make powerful connectionsDefuse arguments and conflictsRepair wounded feelingsUnderstand nonverbal cuesBuild stronger, more satisfying relationships ; Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into the hearts and minds of others--sometimes without saying a word! Once you master the language of emotional intelligence, you'll be able to form mutually rewarding bonds that last a lifetime. Dr. Segal's method is a complete, hands-on approach to one of the most important life skills you will ever learn
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