Slack, Nigel

Operations management / Nigel Slack, Alistair Brandon-Jones. - Ninth edition. - Harlow, England ; New York, NY : Pearson Education, 2019. - xxv, 750 pages : illustrations, charts, tables (color) ; 27 cm.

Includes bibliographical references and index.

pt. 1. Directing the operation — 1. Operations management — 2. Operations performance — 3. Operations strategy — 4. Product and service innovation — 5. The structure and scope of operations — pt. 2. Designing the operation — 6. Process design — 7. Layout and flow — 8. Process technology — 9. People in operations — pt. 3. Deliver — 10. Planning and control — 11. Capacity management — 12. Supply chain management — 13. Inventory management — 14. Planning and control systems — 15. Lean operations — pt. 4. — Development — 16. Operations improvement — 17. Quality management — 18. Managing risk and recovery — 19. Project management.

To truly understand the way a business operates, you need to get your hands dirty — that's how you get to appreciate what's actually happening within an organization. Looking inside for the answers is what Operations Management is all about.

Learn from world-leading experts Nigel Slack and Alistair Brandon-Jones and benefit from their wealth of experience, helping improve business of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical ways to explore key concepts and see them into action through a plethora of international examples.

What makes Operations Management, 9th edition work so well? Clear structure (thanks to the 4D's model of operations management); real like examples provided in 'operations in practice' boxes and case studies; worked examples blend qualitative and quantitative perspectives; critical commentaries prose alternative views where appropriate; summary answers to key questions presented as practical bullet points.



9781292253961

GBC2L2898 bnb


Production management
Manufacturing processes
Industrial management

TS155 / .S562 2019