TY - BOOK AU - Barker, Alan TI - Improve your communication skills SN - 9780749486273 PY - 2019/// CY - PB - Kogan Page KW - HF COMMERCE KW - Business communication KW - Communication N1 - how to build trust, be heard and communicate with confidence; Chapter - 01: What is communication?; Chapter - 02: What's your communication style?--; Chapter - 03: Seven ways to improve your conversa-tions--; Chapter - 04: The skills of enquiry--; Chapter - 05: The skills of persuasion--; Chapter - 06: Tough conversations--; Chapter - 07: Making a presentation--; Chapter - 08: Putting it in writing--; Chapter - 09: Networking - The new conversation-- N2 - Gain essential skills for career development with this practical guide to help you communicate effectively with employers, co-workers and colleagues in every business context UR - https://books.google.es/books?id=4OWYDwAAQBAJ&printsec=frontcover&hl=es#v=onepage&q&f=false ER -