TY - BOOK AU - Vanhuele, Marc AU - East, Robert AU - Wright, Malcolm TI - Consumer behaviour SN - 9781529730838 PY - 2022/// CY - Los Angeles ; London ; New Delhi ; Singapore ; Washington DC ; Melbourne PB - SAGE KW - HF COMMERCE KW - Consumer behavior KW - Psychological aspects KW - Social aspects N1 - applications in marketing; PART 1 INTRODUCTION; Chapter 1 Ideas and Explanations in Consumer Research--; PART 2 CONSUMPTION PATTERNS--; Chapter 2 Customer Loyalty--; Chapter 3 Brand Knowledge, Brand Equity and Brand Extension--; Chapter 4 Stationary Markets--; Chapter 5 Market Dynamics--; Chapter 6 Consumer Group Differences--; PART 3 EXPLAINING DECISION-MAKING--; Chapter 7 Predicting and Explaining Behaviour--; Chapter 8 Information Processing and Decision-Making--; Chapter 9 Consumer Satisfaction and Quality--; PART 4 MARKET RESPONSE--; Chapter 10 Consumer Response to Price and Sales Promotions--; Chapter 11 Shopper Behavior--; Chapter 12 Word-of-Mouth Influence--; Chapter 13 The Response to Advertising-- ER -