TY - BOOK AU - Lewrick,Michael AU - Link,Patrick AU - Leifer,Larry J. TI - The design thinking playbook : : mindful digital transformation of teams, products, services, businesses and ecosystems SN - 9781119467472 (pbk.) AV - T49.5 .L49 2018 U1 - 658.4/094 23 PY - 2018///] CY - Hoboken PB - Wiley KW - Creative ability in technology KW - Creative ability in business KW - Creative thinking KW - Industrial management KW - Technological innovations N1 - Includes bibliographical references and index; Understand Design Thinking — What needs are addressed in the Playbook? — Why is process awareness key? — How to get a good problem statement — How to discover user needs — How to build empathy with the user — How to find the right focus — How to generate ideas — How to structure and select ideas — How to create a good prototype — How to test efficiently — Transform Organizations — How to design a creative space and environment — What are the benefits of interdisciplinary teams? — How to visualize ideas and stories — How to design a good story — How to trigger change as a facilitator — How to prepare the organization for a new mindset — Why strategic foresight becomes a key capability — Design the Future — Why systems thinking helps to understand complexity — How to apply lean business model thinking — Why business ecosystem design becomes the ultimate lever — How to bring it home — Why some design criteria will change in the digital paradigm — How to kick-start digital transformation — How artificial intelligence creates a personalized customer experience — How to combine design thinking and data analytics to spur agility. N2 - The Design Thinking Playbook will help individuals, teams, and organizations: Apply design thinking tools and methods in the right context—especially to digital products and services — Understand the latest advances in design thinking coming out of Stanford's d.school — Build awareness for user-centricity — Apply design thinking to the challenges of digital transformation in organizations — Combine Design Thinking with Systems Thinking and Big Data Analytics ER -