TY - BOOK AU - Dahl, Øyvind TI - Human encounters: : introduction to intercultural communication SN - 9781789979527 AV - HM1211 PY - 2021/// CY - Oxford ; New York PB - Peter Lang KW - Intercultural communication KW - Bibliography B1 Organizational Behaviour and Intercultural Management N1 - Includes bibliographical references and index; Understanding in a global world -- Culture: something we have or something we do? -- Communication is creating something together -- Process analysis: building bridges -- Semiotic analysis: interpreting signs -- Hermeneutic analysis: understanding -- Verbal communication: language -- Nonverbal communication: body language -- Identity: who am i? -- Context and reality: why are they doing this? -- To understand oneself and others N2 - This book gives a comprehensive introduction to intercultural communication in the era of globalization. The reader is introduced to essential concepts in the field, different theories and methods of analysing communication, the importance of verbal and nonverbal languages for bringing about mutual understanding and, finally, the ethical challenges that arise. The volume also has a practical aspect. The author discusses subjects such as handling encounters with people using foreign languages; incorporating different lifestyles and world views; the use of interpreters; non-familiar body language; different understandings of time; relocation in new settings; the use of power and how to deal with cultural conflicts generally. Published in English for the first time following a very successful original edition in Norwegian, this richly-illustrated book offers a refreshing and engaging introduction to intercultural understanding UR - https://search-ebscohost-com.hub.tbs-education.fr/login.aspx?direct=true&AuthType=sso&db=nlebk&AN=2913749&site=ehost-live&scope=site&custid=s7247265&ebv=EB&ppid=pp_Cover ER -