TY  - BOOK
AU  - Slack, Nigel
AU  - Chambers, Stuart
AU  - Johnston, Robert
TI  - Operations management
SN  - 9780273731603
AV  - TS155 .S562 2010
PY  - 2010///
CY  - Harlow, England
PB  - Pearson Education
KW  - Production management
KW  - Manufacturing processes
KW  - Industrial management
N1  - Includes bibliographical references and index; pt. 1. Introduction — 1. Operations management — 2. Operations performance — 3. Operations strategy — pt. 2. Design — 4. Process design — 5. The design of products and services — 6. Supply network design — 7. Layout and flow — 8. Process technology — 9. People, jobs and organization — pt. 3. Planning and Control — 10. The nature of planning and control — 11. Capacity planning and control — 12. Inventory planning and control — 13. Supply chain planning and control — 14. Enterprise resource planning (ERP) — 15. Lean synchronization — 16. Project planning and control — 17. Quality management — pt. 4. Improvement — 18. Operations improvement — 19. Risk management — 20. Organizing for improvement — pt. 5. Corporate Social Responsibility — 21. Operations and corporate social responsibility (CSR); M1 Operations Management
N2  - Operations management is critical to the success of all organizations, no matter how large or small. It enables them to provide services and products that we all need; it is central to changes in customer preference, networks of supply and demand, and developments in technology; and its responsibilities are financial and logistical, social and environmental. Whether at work or at home, we all experience and manage processes and operations. So let the 'grand master' authors of Operations Management paint a vivid picture of what you need to know in this digitally-enhanced 6th edition of the market-leading text. Benefits from an unmatched clarity on areas such as: focus on the sustainable and socially responsible imperatives of operations management; over 120 cases and illustrations of real-life operations, from fast fashion at Zara and technology subcontracting in China, to European agriculture and safari tours in Tanzania; greater emphasis on 'process management,' making the discipline directly relevant to all areas of an organization's activity; worked examples to give you confidence in applying quantitative and qualitative problem-solving techniques.
UR  - https://bookshelf.vitalsource.com/reader/books/9781292408217
ER  -