TY - BOOK AU - Florence, Caroline TI - Data storytelling in marketing: : how to tell persuasive stories through data SN - 9781398615038 AV - HF5415.125 .F64 2024 PY - 2024/// CY - London, New York, NY PB - Kogan Page KW - Marketing KW - Data processing KW - Customer relations KW - Management KW - Quantitative research N1 - Includes bibliographical references and index N2 - Marketers are storytellers, they write content, marketing strategies and devise internal communications, but unless these stories are evidence-based, they won't be believable or truly persuasive. Stories centered on robust evidence and credible data can withstand challenge, provide meaning, offer insight and persuade audiences. Understanding how to use data to build and tell stories is an increasingly important part of the modern-day marketers' toolkit. This book is designed to plug the data skills gap and enable you to cut through the data overload and pick the most pertinent data to tell your story. Regardless of whether you're a data expert, data anxious or a data skeptic, this book will give you the tools to understand what you have at your fingertips and how that data can help you to communicate more effectively with your customers and your stakeholders. Written by expert trainer Caroline Florence, this book outlines how to build robust insight narratives that stand up to scrutiny and create compelling data-led content that influences and persuades. Drawing on her client work with companies such as Toyota, Lactalis, News UK, Mars Petcare and AXA, plus contributions from experts across data, insights, marketing and customer experience, this book provides a practical roadmap to increase your influence with data storytelling ER -