TY - BOOK AU - Som, Ashok AU - Blanckaert, Christian TI - The road to luxury: the new frontiers in luxury brand management cloth SN - 9781119741312 AV - HD9999.L852 S66 2021 PY - 2021/// CY - Singapore PB - John Wiley & Sons KW - Luxuries KW - Marketing KW - Luxury goods industry KW - Brand name products KW - Management KW - Branding (Marketing) N1 - Includes index; pt. 1. Understanding the luxury business — 1. Introduction : definition and crisis of luxury — 2. Evolution of the global luxury market — 3. Who’s who of luxury — 4. Branding — 5. Brand identity, ethos, clients — pt. 3. Luxury management and markets — 6. Family-run houses, corporatization, and new entrants — 7. Management styles in the luxury industry — 8. Skills — 9. Managing operations and supply chain in the luxury business — 10. Services : the point of sale — pt. 3. Contemporary issues and the new frontiers — 11. Digitalization of retail : e-commerce, platforms, and omnichannel — 12. Sustainability, circularity, and the new era of luxury — 13. New markets and the future — 14. Epilogue : how to create a luxury brand N2 - This new edition presents a comprehensive review of the luxury industry's transformation and the brand management trends and issues it faces today. It offers holistic forecast for the industry and pragmatic suggestions for entrepreneurs. Structured thematically, the book starts by introducing luxury as a concept and the cultural perspectives of specific groups such as the French, Italians, Chinese etc., It then dives into the different traditional personal luxury goods sectors and their extensions into the luxury business to analyze their backgrounds and where they are today in terms of business attractiveness and appropriateness. The subsequent chapters discuss the counter-intuitive nature of the luxury industry, its clients and their values, management practices and challenges in the luxury supply chain, the process of inculcating sustainability in business models, followed by the who's who of the present-day luxury industry. These chapters present new insights gathered from the last five years, historical transition from craft-based and small-scale organizations to houses of brands, changes in organizational structures, the mega-mergers and re-alignments. Highlights of the book include: A toolkit on creating a new luxury brand - A chapter on contemporary challenges and changes: Effects of COVID-19, Omni-channel, E-commerce and the digital era - A fully updated chapter on intellectual property rights and counterfeiting - Fresh case studies and relevant examples ER -