Organizational knowledge in the making : how firms create, use, and institutionalize knowledge
/ Gerardo Patriotta.
- Oxford ; New York , NY : Oxford University Press, 2003.
- x, 232 pages : illustrations ; 24 cm.
Includes bibliographical references (p. [213]-223) and index.
This book deals with the processes by which organizations create, use, and retain knowledge on a day-to-day basis. It provides a critical review of the concepts, debates, and assumptions underpinning existing perspectives on organizational knowledge, and suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations. The book invites scholars, managers, and practitioners to reflect upon the repertoire of knowledge they possess and yet cannot articulate.