TY - BOOK AU - Patriotta, Gerardo TI - Organizational knowledge in the making: : how firms create, use, and institutionalize knowledge SN - 9780199256785 AV - HD30.2 .P38 2003 PY - 2003/// CY - Oxford, New York , NY PB - Oxford University Press KW - Fiat (Firm) KW - Knowledge management KW - Organizational learning KW - Management N1 - Includes bibliographical references (p. [213]-223) and index N2 - This book deals with the processes by which organizations create, use, and retain knowledge on a day-to-day basis. It provides a critical review of the concepts, debates, and assumptions underpinning existing perspectives on organizational knowledge, and suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations. The book invites scholars, managers, and practitioners to reflect upon the repertoire of knowledge they possess and yet cannot articulate ER -