@book{4917,
	author = {Slack, Nigel and Brandon-Jones, Alistair},
	title = {Operations and process management },
	publisher = {Pearson,},
	year = {[2041]},
	address = {Harlow, England :},
	edition = {Seventh edition.},
	note = {Previous edition: 2021.},
	url = {https://bibliotheque.tbs-education.fr/Default/doc/SYRACUSE/3386397/operations-and-process-management}
}