Getting to yes (1999, 2 ed.) - 2ª ed - Random House, 1999 - xv + 207 p. ; 20 cm - Business Books .

negotiating an agreement without giving in

Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict-whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, Getting to Yes tells you how to: ; Separate the people from the problem; ; Focus on interests, not positions; ; Work together to create options that will satisfy both parties; and ; Negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to 'dirty tricks.'

9781844131464


BF PSYCHOLOGY


Negotiation

Bibliography MSc - International Business: Managing Cross-Cultural Interactions