000			05101nam a2200289Ia 4500
001			1067
008			230305s2009 xx 000 0 und d
020			_a9781405177610
040			_ctbs
041			_aeng
245		0	_aPerformance management
260			_bWiley-Blackwell, _c2009
300			_axii, 201 p. : ill. ; 22 cm.
490			_aTalent management essentials
500			_aa new approach for driving business results
505			_aThe truth about performance management _rHow did we arrive at today's best practices?-- _rGetting started-- _rA model performance management process-- _rPerformance management system implementation-- _rLegal requirements-- _rDeveloping objectives and measuring results-- _rDeveloping behavioral performance standards-- _rConclusion.--
520			_a'There have been many debates over the decades about the best format for rating scales .. .Pulakos presents the more important arguments on these matters in a way most readers will comprehend. Pulakos's comprehensive system begins with specifying organizational objectives and then moves down through each level. The primary audience is not psychologists so much as human resources staff and the managers who must be responsible for developing, implementing, and defending a performance management system. It should be invaluable to those who are developing a system and overseeing training on its use. For the student audience, it will provide a practical perspective that is often missing from their training.' (PsycCritiques, October 2009) ; ; 'Dr. Pulakos is one of the foremost experts on the practical application of performance management approaches. Based on her extensive expertise in this area she presents a down-to-earth, pragmatic approach that focuses on what you need to do to gain the best value from performance management and make your process work effectively. This book is useful for everyone involved in performance management -- executives, managers, and human resources professionals.' Dr. Nancy Rotchford, Director, Associate Assessment Worldwide, Ingram Micro, Inc. ; 'Elaine Pulakos provides an extremely insightful and useful book, the best ever written, to guide organizations in the design or redesign of their performance management systems. It emphasizes both strategic and tactical issues, with innumerable tips, best practices, and examples as guides to action.' Herbert G. Heneman III, Dickson-Bascom Professor Emeritus in Business, University of Wisconsin-Madison ; 'Practical, user friendly, and highly engaging, this book reflects the author's considerable experience in designing, and, just as importantly, implementing performance management systems that yield tangible results.' Wayne F. Cascio, US Bank Term Professor of Management, The Business School, University of Colorado Denver ; "Pulakos provides the best information we have concerning research on performance management systems, and combines it with a list of "best practices" to guide every step along the way. But what really sets this book apart is that Pulakos then adds another layer and discusses the practical issues that may serve to limit exactly what a company can do in this area. She then goes even one step further and includes a series of training exercises to help guide the manager on how to develop and implement systems for performance management." Angelo S. DeNisi, Dean, A.B. Freeman School of Business, Tulane University ; PRAISE FOR PAGE ON BACK: TO INCLUDE ALL QUOTES ABOVE, AS WELL AS FULL TEXT OF FOLLOWING: ; FULL TEXT OF ANGELO S. DENISI'S PUFF: ; 'Anyone interested in designing and implementing a performance management system will be well served if they begin by consulting a new book entitled "Performance Management: A New Approach for Driving Business Results" by Elaine Pulakos. Pulakos provides the best information we have concerning research on performance management systems, and combines it with a list of "best practices" to guide every step along the way. But what really sets this book part is that Pulakos then adds another layer and discusses the practical issues that may serve to limit exactly what a company can do in this area. She then goes even one step further and includes a series of training exercises to help guide the manager on how to develop and implement systems for performance management - not just performance appraisal - but the art of using appraisal information to help improve individual and organizational performance. This book is clearly written, practically oriented and yet based on scientific research. Stated simply, this is one of the finest examples of adapting scientific research for practice that I have seen anywhere.' Angelo S. DeNisi, Dean, A.B. Freeman School of Business, Tulane University.
590			_bIncludes bibliographical references (p. 185-189) and index. ;
630			_aHF COMMERCE _914
650			_aPerformance _xManagement _96129
650			_aPerformance standards _96130
650		0	_aPersonnel management _9680
700			_aPulakos, Elaine D. _eAuthor
902			_a699
905			_am
942			_a1 _2ddc
999			_c1072 _d1072