000 02292nam a2200301Ia 4500
001 1446
008 230305s2011 xx 000 0 und d
020 _a9780273737780
040 _cTBS
041 _aeng
245 0 _aRelationship marketing
250 _a4ยช ed
260 _bPearson Prentice Hall,
_c2011
300 _axxii + 300 p. ; 25 cm
500 _aexploring relational strategies in marketing
505 _a100 years of marketing
_rRelationships in marketing--
_rRelationships--
_rRelationship economics--
_rStrategy continuum--
_rRelationship drivers--
_rCustomer partnerships--
_rInternal partnerships--
_rSupplier partnerships--
_rExternal partnerships--
_rRelationship management--
_rRelationship technology--
_rConceptual developments.--
520 _aRelationship Marketing comprehensively examines relationships in marketing and how these influence modern marketing strategy and practice, by critically reviewing and analysing what has been described as `marketing's new paradigm'. ; ; Established as the key text in the area, the fourth edition continues to offer an accessible and authoritative introduction to this increasingly important subject. It retains its informed coverage of the most recent and important literature, as well as clearly organising and structuring the book around its core themes. The new edition includes a wide range of examples to illuminate the real world relevance of concepts. In addition, overviews and summaries add clarity and help consolidate understanding. ; ; This book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communications. It is core reading for the CIM Level 4 module on `Stakeholder Marketing'.
590 _bIncludes bibliographical references and index. ;
630 _aHF COMMERCE
_914
650 0 _aRelationship marketing
_97636
653 _aBibliography MSc - Marketing Management: Account-Based Marketing
700 _aEgan, John
_eAuthor
_97637
856 _uhttps://books.google.es/books?id=q8fmemRao_EC&printsec=frontcover&dq=relationship+marketing+egan&hl=ca&sa=X&ved=0ahUKEwjT5dn4t8rKAhXMbRQKHWj5CV0Q6AEIHDAA#v=onepage&q=relationship%20marketing%20egan&f=false
902 _a568
905 _am
942 _a1
_2ddc
999 _c1459
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