000 02345nam a2200301Ia 4500
001 1714
008 230305s2015 xx 000 0 und d
020 _a9781473982345
043 _aes_ES
041 _aeng
245 0 _aSocial media marketing
260 _aLos Angeles ; London ; New Delhi ; Singapore ; Washington DC ; Melbourne
_bSAGE,
_c2015
300 _axi + 268 p. ; 23 cm
500 _atheories and applications
520 _aSocial media has quickly become part of the fabric of our daily lives, and as we have flocked to it, so have most companies and organisations from every sector and industry. It is now the place to attract and sustain our attention. But how is it a new marketing activity and how is it similar to previous practice and customer behaviour? Does it require new modes of thinking about human networks and communications or do the existing conceptual models still apply? ; ; This book offers a critical evaluation of the theoretical frameworks that can be used to explain and utilise social media, and applies them to fun real-life examples and case studies from a range of industries, companies and countries. These include Unilever, Snickers, American Express, Volkswagen and Amnesty International, and span campaigns run across different platforms in countries such as China, Canada, Sweden and Singapore. ; ; Readers are invited to think about the different types of social media users and explore topics such as brand loyalty, co-creation, marketing strategy, measurement, mobile platforms, privacy and ethics. As well as tracing the emergence and trends of Web 2.0 and what they mean for marketing, the author also considers the future for social media marketing. Discussion questions and further reading are provided throughout, and the book is accompanied by a companion website.
630 _aHF COMMERCE
_914
650 0 _aSocial media
_91729
650 0 _aInternet marketing
_91133
650 _a
_912
700 _aDahl, Stephan,
_eAuthor
856 _uhttps://books.google.es/books?id=jW3fAwAAQBAJ&printsec=frontcover&dq=social+media+marketing+dahl&hl=ca&sa=X&ved=0ahUKEwjF-OPvgsfRAhVDwBQKHbRFDoYQ6AEIKjAA#v=onepage&q=social%20media%20marketing%20dahl&f=false
902 _a346
905 _am
912 _a2015-01-01
942 _a1
953 _d2017-01-16 16:58:13
999 _c1669
_d1669