000			02067nam a2200277Ia 4500
001			2082
008			230305s2010 xx 000 0 und d
020			_a9781455508907
040			_cTBS
041			_aeng
043			_aen_UK
050			_aHF5386 _b.H864 2011
100			_aHsieh, Tony _921738 _eauthor
245		0	_aDelivering happiness _b: a path to profits, passion, and purpose _c/ Tony Hsieh.
250			_aFirst international mass market edition.
260			_aNew York, NY : _bGrand Central Publishing, _c2011.
300			_axiii, 289 pages : illustrations (black and white) ; 17 cm.
505			_aIn search of profits — You win some, you lose some — Diversify — Concentrate your position — Platform for growth: brand, culture, pipeline — Taking it to the next level — End game.
520			_aPay brand-new employees $2,000 to quit; make customer service responsibility of the entire company; focus on company culture as the #1 priority; seek to change the world; oh, and make money too... Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion. In "Delivering Happiness," Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, this entertaining, insightful book shows how a very different kind of corporate culture is a powerful model for achieving success — and how by concentrating on the happiness of those around you, you can increase your own.
526			_aBibliography from B3 Ecommerce Fundamentals
610		0	_aZappos.com (Firm) _923350
650		0	_aSuccess in business _91506
650		0	_aLeadership _92600
653			_aBibliography B3 DM - eCommerce Fundamentals
942			_2lcc
999			_c2021 _d2021