000 03107nam a2200349Ia 4500
001 2710
008 230305s2014 xx 000 0 und d
020 _a9780670922635
043 _aen_UK
041 _aeng
245 0 _aThanks for the feedback
260 _a
_bPortfolio Penguin,
_c2014
300 _a348 pages : illustrations ; 20 cm
500 _athe science and art of receiving feedback well : (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)
505 _aThe feedback challenge. Three triggers --
_rTruth triggers. Separate appreciation, coaching, and evaluation ----
_rFirst understand ----
_rSee your blind spots ----
_rRelationship triggers. Don't switchtrack ----
_rIdentify the relationship system ----
_rIdentity triggers. Learn how wiring and temperament affect your story ----
_rDismantle distortions ----
_rCultivate a growth identity ----
_rFeedback in conversation. How good do I have to be? ----
_rNavigate the conversation ----
_rGet going ----
_rPull together.--
520 _aImagine an organisation where everyone is actually good at receiving feedback. People would learn and grow. Impossible, you say? Thanks to this insanely original and powerful book, maybe not -- Judy Rosenblum, former chief learning officer of Coca-Cola and founder of Duke Corporate Education Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force -- Adam Grant, Wharton professor and author of Give and Take I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better -- Daniel H. Pink, author of To Sell is Human and Drive ; ; We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. This book teaches you how to take criticism productively. ; ; The authors of the classic 'Difficult Conversations' teach you how to take criticism productively in this book. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. This title takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change.
590 _bOriginally published: 2014
630 _aBF PSYCHOLOGY
_97
650 _aFeedback (Psychology)
_911938
650 0 _aInterpersonal communication
_95568
650 0 _aInterpersonal communication
_95568
650 _a
_912
700 _aStone, Doulgas
_eAuthor
_911939
700 _aHeen, Sheila
_eAuthor
_98256
902 _a923
905 _am
911 _ahttps://biblioteca.tbs-education.es/portadas/9780670922635.jpg
912 _a2014-01-01
942 _a1
953 _d2019-11-04 13:37:31
999 _c2614
_d2614