000 02364cam a2200325 i 4500
001 991105962389006196
005 20240918190704.0
008 140127s2014 enka b 001 0 eng
010 _a2014002694
020 _a9781118509081
035 _a(UTL)13451929-01utoronto_inst
035 _a(SIRSI)13451929
035 _a(OCoLC)851413943
040 _aDLC
_beng
_erda
_cDLC
_dYDX
_dBTCTA
_dBDX
_dYDXCP
_dDEBBG
_dUKMGB
_dCDX
_dOCLCF
_dOCLCO
_dTULIB
_dOCLCQ
_dSFR
_dOCLCQ
041 _aeng
050 0 0 _aHF5438.8.K48
_bW66 2014
100 _aWoodburn, Diana
_921534
_eauthor
245 1 0 _aHandbook of strategic account management
_b: a comprehensive resource
_c/ Diana Woodburn and Kevin Wilson.
260 _aChichester, West Sussex :
_bWiley,
_c2014.
300 _axiii, 634 pages :
_billustrations ;
_c25 cm
504 _aIncludes bibliographical references (pages 555-604) and index.
520 _aA complete compilation of the established knowledge in strategic account managementThough companies expend tremendous effort to upkeep electronic and social media and mass marketing, they often overlook the value of strategic account management (SAM). This handbook is a compilation of papers that address researched knowledge of SAM across the academic community. Filling a void in the existing academic literature, Handbook of Strategic Account Management identifies key issues awaiting exploration. Each paper includes an overall summary of the tenets of SAM and a list of references, creating an indispensable resource for academic readers, students, and researchers. Written by an editing team with experience teaching SAM in company workshops, both of whom are members of SAMA, which has more than 3,000 members and bases in the United States and Europe Includes contributions from all over the world representing the balanced, researched body of knowledge in SAM Those looking to enhance their companies' relationships and bolster their businesses need look no further than this comprehensive collection of the latest knowledge in SAM.
526 _aMSc International Business: Unit 5. Managing Business Operations Globally
650 0 _aSelling
_xKey accounts
_99090
650 0 _aCustomer relations
_93627
650 0 _aMarketing
_xKey accounts
_99091
650 0 _aSales management
_9291
700 _aWilson, Kevin
_d1947-
_912592
_eauthor
942 _2lcc
999 _c2810
_d2810