000			05624nam a2200385Ia 4500
001			3083
008			230305s2004 xx 000 0 und d
020			_a9780851997490
043			_aen_UK
041			_aeng
245		0	_aConsumer psychology of tourism, hospitality and leisure
260			_a _bCABI, _c2004
300			_axiv, 335 p. _bil. _c25 cm.
500			_aVolume 3
505			_aIncludes bibliographical references and index. _rTOC:-- _rI: Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure-- _rPart 1: Attitudes, Emotions and Information Processing-- _r1: Profiling the One- and Two-Star Hotel Guests for Targeted Segmentation Action - A Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing Tendencies, Sara Dolnicar-- _r2: The Influence of Consumers' Emotions on Their Service Product Evaluation, Sandra Gountas and John Y Gountas-- _r3: Validating a Gutman-Type Social Distance Scale for Explaining Residents' Attitudes Towards Tourism, Maree Thyne and Andreas H Zins-- _rPart 2: Motivation and Learning-- _r4: Motivation for Domestic Tourism: A Case Study of the Kingdom of Saudi Arabia, Naima B Bogari, Geoff Crowther and Norman Marr-- _r5: Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising? Garry G Price-- _rPart 3: Consumption Systems-- _r6: Domestic Leisure Traveller Consumption Systems, Elizabeth Cowley, Ray Spurr, Peter Robins and Arch G Woodside-- _r7: Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-Theoretic Model and Decision Support System, Qi Han, Benedict G C Dellaert, W Fred van Raaij and Harry J P Timmermans-- _r8: Comparing First-Time and Repeat Visitors' Activity Patterns in a Tourism Environment, Astrid D A M Kemperman, Chang-Hyeon Joh and Harry J P Timmermans-- _rPart 4: Decision and Choice-- _r9: A Study of Tourist Decision Processes: Algarve, Portugal, Antonia Correia and Geoffrey I Crouch-- _r10: The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice, Geoffrey I Crouch and Jordan J Louviere-- _r11: Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel, Tzung-Cheng Huan and Jay Beaman-- _r12: A Duality in Vacation Decision-Making, Kenneth F Hyde-- _r13: A Model of Vacation Choice: An Integration of Personality and Vacation Choice with Leisure Constraints Theory, Robyn L McGuiggan-- _r14: Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results, Walaiporn Rewtrakunphaiboon and Harmen Oppewal-- _rPart 5: Experience and Satisfaction-- _r15: An Examination of the Antecedents and Consequences of Customer Satisfaction, Yukel Ekinci and Ercan Sirakaya-- _r16: First-Time and Repeat Visitors to Orlando, Florida: A Comparative Analysis of Destination Satisfaction, Paul Fallon and Peter Schofield-- _r17: Aristotelian Ethical Values Within a Tourism/Hospitality Industry Context, Glenn F Ross-- _r18: The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction, Muzaffer Uysal and John Williams-- _rPart 6: Market Segmentation-- _r19: Profiling Airline Web Users: A Segmentation Approach, Joseph S Chen and Seyou Jang-- _r20: Towards More Thorough Data-Driven Segmentation in Tourism - A Tracking Framework for Exploring Segment Development, Sara Dolnicar-- _r21: Sustainable Tourism and Stakeholder Groups: A Case Study of Colorado Ski Resort Communities, Richard R Perdue-- _rPart 7: Attraction and Loyalty-- _r22: Cultural Determinants of Tourist Intention to Return, Jeffery M Caneen-- _r23: Towards the Conceptualization of Tourism Destination Loyalty, Outi Niininen and Michel Riley-- _rPart 8: Image and Interpretation-- _r24: Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-Reported Judgments as an Alternative Approach, Metin Kozak-- _r25: Cross-Cultural Behaviour Research in Tourism: A Case Study on Destination Image, Metin Kozk, Enrique Bigne, Ana Gonzalez and Luisa Andreu-- _r26: Journeys of the Imagination? The Cultural Tour Route Revealed, Tove Oliver--
520			_aKnowledge of consumer psychology and consumer behaviour in relation to tourism is valuable in determining the success of tourism and hospitality ventures. The book is an edited collection of papers from the 3rd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure, held in Melbourne, Australia in January 2003. Themes covered by the papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation.
590			_bSupport material available on publisher's website.
630			_aCLASS G - GEOGRAPHY, ANTHROPOLOGY, RECREATION _91117
650			_aConsumer behaviour _912359
650			_aTourism _xPsychological aspects _912954
650			_aHospitality industry _912955
650			_aTravelers _xPsychology _912956
700			_aUysal, Muzaffer _eDirector Científic _912957
700			_aCrouch, Geoffrey I. _eDirector Científic
700			_aPerdue, Richard R. _eDirector Científic
700			_aTimmermans, Harry J.P. _eDirector Científic
856			_uhttps://www.cabi.org/bookshop/book/9780851997490/
902			_a1555
905			_am
911			_ahttps://biblioteca.tbs-education.es/portadas/9780851997490.jpg
912			_a2004-01-01
942			_a1
953			_d2021-09-07 11:36:01
999			_c2939 _d2939