000			02818nam a2200301Ia 4500
001			3327
008			230305s2021 xx 000 0 und d
020			_a9783030584283
040			_cTBS
041			_aeng
043			_aen_UK
245		0	_aInsurance 4.0 _bbenefits and challenges of digital transformation
260			_bPalgrave Macmillan, _c2021
300			_axxiii, 528 pages : illustrations (black and white) ; 21 cm.
490			_aPalgrave studies in financial services technology
500			_abenefits and challenges of digital transformation
505			_a1.Introduction -- 2.Industry 4.0 and Insurance 4.0 -- 3.Business Model Canvas and Insurance 4.0 -- 4.Propositions of Value for the Customer in Insurance 4.0 -- 5.Proximity to the Customer in Insurance 4.0 -- 6.Partition of the Customers in Insurance 4.0 -- 7.Place or Channels in Insurance 4.0 -- 8.Platforms for Insurance 4.0 -- 9.Processes in insurance 4.0 -- 10.Persons in insurance 4.0 -- 11.Partnerships in insurance 4.0 -- 12.Pricing in Insurance 4.0 -- 13.Payments for Costs and Investments in Insurance 4.0 -- 14.Insurance 4.0 and Digital Transformation -- 15.Future of Insurance 4.0 and Insurtech -- 16.Conclusions.
520			_aIndustry 4.0 has spread globally since its inception in 2011, now encompassing many sectors, including its diffusion in the field of financial services. By combining information technology and automation, it is now canvassing the insurance sector, which is in dire need of digital transformation. This book presents a business model of Insurance 4.0 by detailing its implementation in processes, platforms, persons, and partnerships of the insurance companies alongside looking at future developments. Filled with business cases in insurance companies and financial services, this book will be of interest to those academics and researchers of insurance, financial technology, and digital transformation, alongside executives and managers of insurance companies. Bernardo Nicoletti is a Professor of Operations Management at Temple University, Rome, Italy. He also provides consultancy advice and coaching in Europe, Middle East, and Asia on ICT strategy, process improvement, and financial services. In his research, Bernardo has been particularly active in the application of the agile method and its tools to a variety of industries. He has authored 30 books on management and published 250 articles in domestic and international journals. He frequently speaks at international conferences.
650			_aInsurance _x Technological innovations _913753
650			_aInsurance _x Data processing _913754
650			_aAssurance _x Innovations _913755
650		0	_aFinance _93911
700			_aNicoletti, Bernardo _eAutor _95428
902			_a1632
905			_am
942			_a1 _2ddc
999			_c3161 _d3161