000			03031nam a2200337Ia 4500
001			318
008			230305s1999 xx 000 0 und d
020			_a9780201604801
043			_aen_UK
041			_aeng
245		0	_aE-business
260			_a _bAddison-Wesley, _c1999
300			_axix + 378 p. ; 23 cm
490			_aElectronic Commerce/Information Technology
500			_aroadmap for success
505			_aTOC: _rChapter one: From e-Commerce to e-Business-- _rChapter two: e-Business trend spotting-- _rChapter three: think e-Business design, not just technology-- _rChapter four: Constructing the e-Business architecture-- _rChapter five: Customer relationship management: integrating processes to build relationships-- _rChapter six: Selling-chain management: transforming sales into interactive order acquisition-- _rChapter seven: Enterprise resource planning: the e-Business backbone-- _rChapter eight: Supply chain management: interenterprise fusion-- _rChapter nine: E-procurement: the next wave of cost reduction-- _rChapter ten: Knowledge-tone applications: the next generation of decision support systems-- _rChapter eleven: Developing the e-business design-- _rChapter twelve: Translating e-business strategy into action--
520			_aWhat makes companies like Federal Express and Charles Schwab so successful in the new world of electronic business, while equally capable companies flounder? Tomorrow's winners have re-architected themselves to leverage e-business technologies, processes, and culture -- and to overcome the obstacles that stand in their way. You can do it too, and e-Business: Roadmap for Success shows you how, one step at a time. This book explains why so many companies are 'in denial' about electronic business -- and how you can break through to make real change. Learn how to place technology at the heart of business strategy where it belongs. Walk step-by-step through defining the key issues facing your company, and discover practical ways to re-create your business structures and technical architectures for maximum flexibility, scalability, and responsiveness. Use outsourcing in new, more sophisticated ways -- with the goal of delighting customers, not simply cutting costs, e-Business: Roadmap for Success is grounded in detailed case studies and the authors' extensive experience in implementing e-business initiatives at many of the world's largest companies. From start to finish, it is realistic, insightful, and, above all, actionable.
590			_bIncludes bibliographical references (p. 363-368) and index.
630			_aHF COMMERCE _914
650		0	_aElectronic commerce _91263
650			_a _912
700			_aRobinson, Marcia _eAuthor _92224
700			_aKalakota, Ravi _eAuthor _92225
856			_uhttp://books.google.com/books?id=fkXSp2Me0KAC&printsec=frontcover&dq=e-business%20kalakota&source=gbs_slider_thumb#v=onepage&q&f=false
902			_a437
905			_am
912			_a1999-01-01
942			_a1
953			_d2010-09-15 16:58:19
999			_c318 _d318