000			01992nam a22002537a 4500
008			240502b |||||||| |||| 00| 0 eng d
020			_a9780787950194
040			_cTBS
041			_aeng
050			_aBF637.I48 _bM39 2000
100			_aMayer, Bernard S. _d1946- _923453 _eauthor
245			_aThe dynamics of conflict resolution _b: a practitioner's guide _c/ Bernard S. Mayer.
250			_aFirst edition.
260			_aSan Francisco : Jossey-Bass Publishers, 2000.
300			_axvi, 263 pages : illustrations, charts (black and white) ; 24 cm.
504			_aIncludes bibliographical references (p. 251-254) and index.
520			_aProfessionals who are successful in resolving conflict use more than a learned set of processes, methodologies, or clever tactics. A skilled conflict resolver must also employ a core set of values, an array of analytic and interpersonal skills, and a clear focus. The dynamics of Conflict Resolution is a much-needed resource that foes beyond instruction of the "how-to" skills of dispute resolution and illuminated the thinking processes that drive the practice of successful conflict resolution. Written by Bernard Mayer, an international trainer and innovative leader in the field of mediation and conflict resolution, this essential book offers a framework for understanding conflict and for becoming a creative, interactive, and fluid conflict resolution practitioner. In addition, The Dynamics of Conflict Resolution is filled with useful case examples which represent a broad base of conflict situations — international, family, public policy, organizational, community, environmental, and labor management — and provides powerful concepts and stories for becoming a more effective negotiator, facilitator, and mediator.
650		0	_aInterpersonal conflict _93113
650		0	_aConflict (Psychology) _923454
650		0	_aConflict management _910
650		0	_aNegotiation _963
650		0	_aProblem solving _98435
942			_2lcc
999			_c4084 _d4084