000			03494nam a2200313 i 4500
001			991107232265306196
005			20240527135204.0
006			m o d |
007			cr cnu||||||||
008			230410s2023 sz a ob 001 0 eng d
020			_a9783031186868
035			_a(MiAaPQ)EBC7147176
035			_a(Au-PeEL)EBL7147176
035			_a(CKB)25483505200041
035			_a(PPN)266356710
035			_a(EXLCZ)9925483505200041
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
050		4	_aHD30.2 _b.B453 2023
100	1		_aBelal, H. M., _eauthor.
245	1	0	_aKnowledge in servitization management _b: a comparative view _c/ H. M. Belal, [and three others].
264		1	_aCham, Switzerland : _bPalgrave Macmillan, _c[2023]
300			_axix, 106 : illustrations (some color)
504			_aIncludes bibliographical references and index.
505	8		_aTheoretical Aspect of Knowledge and Servitization — Knowledge View — Knowledge Concept — Knowledge Management and Knowledge Creation — Knowledge Management — Knowledge Creation — Knowledge Management and Knowledge Creation in Process Application — Knowledge Management and Knowledge Creation Practice in Service Sector — References — Servitization View — Service Concept — Service-Dominant Logic (S-D Logic) — Product Service System (PSS) — Servitization — References — Knowledge-Oriented Servitization Management Model — Corporate Collaboration for Accessing New Knowledge — Corporate Collaboration Concept in Business — Process of Collaboration at Corporate Level — Practice of Corporate Collaboration in Manufacturing Industry — Corporate Collaboration Is Key for Resource Integration — Knowledge Space Management — A Service Value System — A Knowledge-Oriented Servitization Management Model — Summary — References — Part II Asian Cases in Servitization — Developed Economies (Japan) Cases — Japanese Monitor Maker: Company 'A' — Overview of Company 'A' — Process and Procedure of Investigation in Company 'A' — Service Innovation Chart — Business Model Thinking — Data Collection Procedure — Valuation of Data — HDRIVE and Hitachi Capital Case — Company Background — Knowledge Space Management and Corporate Collaboration for 'Service Value System' — Uniqlo and Toray Case — Company Background — Corporate Collaboration — Knowledge Space Management — Service Value System.
520			_aThe last two decades have seen a shift towards service-based value in a process referred to as servitization. Manufacturers have been challenged to create relevant knowledge and adapt to this change. This book has two key purposes. First of all, the authors examine the theoretical underpinnings of knowledge management and servitization, before proposing a conceptual model for knowledge co-creation and organizational knowledge management processes. Then, the model is tested through a series of case studies from Japan and Malaysia, providing insight into experiences of business transformation from produce-centric to service-centric in developed and developing Asian economies. This book will be of interest to academics, students and practitioners in servitization, knowledge creation and knowledge management, especially those interested in Asian economies.
650		0	_aKnowledge management.
650		0	_aProduction management _92675
942			_2lcc
999			_c4125 _d4125