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020 _a0022-2429
040 _aEnglish
_ctbs
041 _aEnglish
100 _aDzyabura, Daria
_926399
245 _aVisual Elicitation of Brand Perception
_c/ Daria Dzyabura and Renana Peres
260 _bJournal of Marketing
_c2021
362 _aJournal of Marketing. Jul2021, Vol. 85 Issue 4, p44-66. 23p. 3 Color Photographs, 2 Black and White Photographs, 1 Illustration, 5 Charts, 3 Graphs.
520 _aUnderstanding consumers' associations with brands is at the core of brand management. However, measuring associations is challenging because consumers can associate a brand with many objects, emotions, activities, sceneries, and concepts. This article presents an elicitation platform, analysis methodology, and results on consumer associations of U.S. national brands. The elicitation is direct, unaided, scalable, and quantitative and uses the power of visuals to depict a detailed representation of respondents' relationships with a brand. The proposed brand visual elicitation platform allows firms to collect online brand collages created by respondents and analyze them quantitatively to elicit brand associations. The authors use the platform to collect 4,743 collages from 1,851 respondents for 303 large U.S. brands. Using unsupervised machine-learning and image-processing approaches, they analyze the collages and obtain a detailed set of associations for each brand, including objects (e.g., animals, food, people), constructs (e.g., abstract art, horror, delicious, famous, fantasy), occupations (e.g., musician, bodybuilder, baker), nature (e.g., beach, misty, snowscape, wildlife), and institutions (e.g., corporate, army, school). The authors demonstrate the following applications for brand management: obtaining prototypical brand visuals, relating associations to brand personality and equity, identifying favorable associations per category, exploring brand uniqueness through differentiating associations, and identifying commonalities between brands across categories for potential collaborations.
653 _aBrand image
653 _aBrand communities
653 _aBranding (Marketing)
653 _aElicitation technique
653 _aSensory perception
700 _aPeres, Renana
_926400
856 _uhttps://bibliotheque.tbs-education.fr/Default/doc/bth/150790169/visual-elicitation-of-brand-perception
942 _2lcc
999 _c5133
_d5133