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020 _a0007-6813
020 _a1873-6068
040 _aEnglish
_ctbs
041 _aEnglish
100 _aMerlo, Omar
_d1956-
245 _aExploring the changing role of brand archetypes in customer-brand relationships
_b: Why try to be a hero when your brand can be more?
_c/ Omar Merlo, Andreas B. Eisingerich, Richard Gillingwater, Jia Jocelyn Cao
260 _bBusiness Horizons
_c2023
362 _aBusiness Horizons Volume 66, Issue 5, September–October 2023, Pages 615-629
520 _aFor over 20 years, managers have been encouraged to leverage archetypal meaning to strengthen their brands. Prior research has studied archetypes as universal patterns present in the collective unconscious that trigger an instinctive response in customers, arguing that brands should evoke one archetype at a time. However, recent evidence seems to suggest that the single archetype view proposed in previous work may have lost its relevance in the marketplace. This article responds to calls for further research into brand archetypes by analyzing more than 2,400 brands and the archetypes they evoke in their marketing communications. The current findings support the continued relevance and importance of brand archetypes in marketing, showing that brands connect with customers by consistently evoking specific archetypes. Critically, however, strong brands tend to leverage multiple archetypes at a time rather than just one as previously believed. We explore key implications of our findings for theory and management, discuss avenues for future research, and provide actionable guidelines for managers wishing to leverage archetypal meaning to build strong brands.
653 _aBrand archetypes
653 _aBrand management
653 _aBrand personality
653 _aCustomer relationships
653 _aMarketing communications
700 _aEisingerich, Andreas B.
_926409
700 _aGillingwater, Richard
_926410
700 _aCao, Jia Jocelyn
_926411
856 _uhttps://bibliotheque.tbs-education.fr/Default/doc/edselp/S0007681322001355/exploring-the-changing-role-of-brand-archetypes-in-customer-brand-relationships-why-try-to-be-a-hero
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999 _c5139
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