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020			_a0017-8012
040			_bEnglish _ctbs
041			_aEnglish
100			_aKotter, John P _920621
245			_aLeading Change _b: Why Transformation Efforts Fail _c/ John P. Kotter
246			_aHarvard Business Review. Jan2007, Vol. 85 Issue 1, p96-103. 8p. 2 Illustrations, 1 Diagram.
260			_bHarvard Business Review _c2007
362			_aHarvard Business Review. Jan2007, Vol. 85 Issue 1, p96-103. 8p. 2 Illustrations, 1 Diagram.
520			_aBusinesses hoping to survive over the long term must, at some point, remake themselves into stronger competitors. These efforts have been labelled in many ways—total quality management, reengineering, rightsizing, restructuring, cultural change, and turnarounds, to name a few. In nearly all cases, the objective has been to respond to a new and more demanding marketplace by altering how business is conducted. Some of these initiatives have been highly successful; some have been complete failures. Most fall somewhere in between, tending towards the lower end of the performance scale. John P. Kotter is renowned for his work on leading organisational change. At the time of the article’s original publication in 1995, he had just completed a ten-year study of more than 100 companies attempting major transformations. In this piece, he presents the results of his observations, outlining the eight most common errors that derail such efforts and explaining the broader lessons that support successful change. Failed transitions almost always falter in at least one of the following areas: generating a sense of urgency, establishing a powerful guiding coalition, developing a clear vision, communicating that vision frequently and effectively, removing obstacles, planning for and achieving short-term wins, avoiding premature declarations of victory, and embedding new approaches within the corporate culture. Kotter emphasises that recognising the typically lengthy nature of organisational change can significantly enhance the likelihood of success.
653			_aOrganizational behavior
653			_aGuiding coalition
653			_aSense of urgency
653			_aVision development
653			_aChange communication
653			_aShort-term wins
653			_aCorporate culture change
653			_aLeadership in change
653			_aTransformational leadership
653			_aOrganisational transformation
856			_uhttps://bibliotheque.tbs-education.fr/Default/doc/bth/23363656/leading-change-why-transformation-efforts-fail
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999			_c5201 _d5201