000			01993nam a2200325 i 4500
001			990225453490107026
003			UkOxU
005			20260304150047.0
008			200713s2021 enk 001|0|eng|d
015			_aGBC0J2225 _2bnb
016	7		_a020033848 _2Uk
020			_a9780571346943 _qpaperback
020			_z9780571346967 _qePub ebook
035			_a(UkOxU)022545349
035			_a(UkOxU)022545349BIB01
035			_a(Uk)020033848
040			_aStDuBDS _beng _erda _cStDuBDS _dUkOxU
041			_aEnglish
082	0	4	_a158.2 _223
100			_aLeslie, Ian, - 1972- author. _d1972- _eauthor.
245	1	0	_aConflicted _b: why arguments are tearing us apart and how they can bring us together _c/ Ian Leslie.
264		1	_aLondon : _bFaber & Faber, _c2021.
300			_ax, 286 pages ; _c24 cm
504			_aIncludes bibliographical references and index.
520			_aInsight and empathy spring from the clash of different perspectives. In a world where it's easier than ever for people to share their opinions, we should be reaping the benefits of diverse views. Instead, we too often find ourselves mired in hostility or - worse - avoiding disagreement altogether. Ian Leslie argues that this is because most of us never learn how to air our differences in a way that leads to progress. Conflicted draws essential lessons on how to disagree well from world-class experts: interrogators, hostage negotiators, divorce mediators, diplomats and addiction counsellors. It tells inspiring stories of productive disagreements, from the invention of the aeroplane to the success of The Rolling Stones, and combines them with fascinating insights from the science of human communication. Whether it's at work, at home, or in public, confronting our differences is the only way to make the most of them. Conflicted is about how to do that successfully.
650		0	_aInterpersonal relations _91674
650		0	_aReasoning _96856
650		0	_aConflict management _910
942			_2lcc
999			_c5381 _d5381