000			03364nam a2200301Ia 4500
001			1652
008			230305s2009 xx 000 0 und d
020			_a9780387859811
041			_aeng
245		0	_aQuantitative models for performance evaluation and benchmarking
250			_a2ª ed
260			_a _bSpringer, _c2009
300			_axiii + 327 p. ; 24 cm
500			_adata envelopment analysis with spreadsheets
505			_aEnvelopment DEA Models _rMultiplier and Slack-based Models-- _rMeasure-specific DEA Models-- _rNon-radial DEA Models and DEA with Preference-- _rModeling Undesirable Measures-- _rContext-dependent Data Envelopment Analysis-- _rBenchmarking Models-- _rModels for Evaluating Supply Chains-- _rCongestion-- _rSuper Efficiency-- _rSensitivity Analysis-- _rIdentifying Critical Measures in DEA-- _rReturns-to-Scale-- _rDEA Models for Two-Stage Processes-- _r--
520			_aIt is difficult to evaluate an organization's performance when there are multiple inputs and multiple outputs to the system. The difficulties are further enhanced when the relationships between the inputs and the outputs are complex and involve unknown tradeoffs. This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. ; ; This second edition improves a number of DEA spreadsheet models and provides a DEAFrontier software for use with Excel 2007. Several new DEA models and approaches are added. For example, a new DEA-based supply chain model (chapter 8) and DEA models for two-stage processes (Chapter 14) are new additions to the book. Models with restricted multipliers are also discussed and added into the DEAFrontier software. A detailed use of sensitivity analysis in identifying critical measures under DEA is provided. A demonstration of how to use the DEAFrontier software is provided at the end of related chapters. ; ; Conventional and new DEA approaches are presented and discussed using Excel spreadsheets - one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets. Spreadsheets are updated and modified for use with Excel 2007. ; ; This book also provides an easy-to-use DEA software - DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches which include more than 150 different DEA models. DEAFrontier softwares are provided for both Excel 97-2003 and Excel 2007 and can solve up to 100 DMUs. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries.
630			_aHD INDUSTRIES. LAND USE. LABOR _937
650			_aOrganizational effectiveness _92451
650			_aBenchmarking (Management) _93589
650			_aIndustrial management _xMathematical models _93590
700			_aZhu, Joe _eAuthor _93591
902			_a416
905			_am
912			_a2009-01-01
942			_a1
953			_d2016-11-07 18:24:59
999			_c568 _d568