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This is service design thinking

This is service design thinking - Wiley, 2011 - 373 p. ; 23 cm

basics, tools, cases

Contiene una bibliografía. Incluye un índice. Contiene ilustraciones a color.--

ISBN: 9781118156308

Subjects--Uniform Titles:
HD INDUSTRIES. LAND USE. LABOR

Subjects--Topical Terms:
Service industries--Management

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