Museum marketing and strategy : designing missions, building audiences, generating revenue and resources

Kotler, Neil G., 1941-

Museum marketing and strategy : designing missions, building audiences, generating revenue and resources / Neil G. Kotler, Philip Kotler, Wendy I. Kotler. - Second edition - San Francisco, CA : Jossey-Bass, c2008. - xxx, 511 pages : illustrations ; 25 cm.

Rev. ed. of: Museum strategy and marketing. c1998.

Includes bibliographical references (p. 469-482) and index.

This newly revised and updated edition of the classic resource on museum marketing and strategy provides a proven framework for examining marketing and strategic goals in relation to a museum's mission, resources, opportunities, and challenges. Museum Marketing and Strategy examines the full range of marketing techniques and includes the most current information on positioning, branding, and e-marketing. The book addresses the issues of most importance to the museum community and shows how to:
Define the exchange process between a museum's offerings and consumer value —
Differentiate a museum and communicate its unique value in a competitive marketplace —
Find, create, and retain consumers and convert visitors to members and members to volunteers and donors —
Plan strategically and maximize marketing's value —
Achieve financial stability —
Develop a consumer-centered museum.

9780787996918 (cloth)

2008014814

GBA871105 bnb

014627173 Uk


Museums--Planning.
Museums--Marketing.
Museum attendance.
Museum finance.

AM5 / .K68 2008

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