A bibliometric analysis of extended key account management literature (Record no. 5233)
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| 000 -CABECERA | |
|---|---|
| campo de control de longitud fija | 04571nam a22002657a 4500 |
| 003 - IDENTIFICADOR DEL NÚMERO DE CONTROL | |
| campo de control | OSt |
| 005 - FECHA Y HORA DE LA ÚLTIMA TRANSACCIÓN | |
| campo de control | 20260515115414.0 |
| 008 - DATOS DE LONGITUD FIJA--INFORMACIÓN GENERAL | |
| campo de control de longitud fija | 260121b |||||||| |||| 00| 0 eng d |
| 022 ## - NÚMERO INTERNACIONAL NORMALIZADO PARA PUBLICACIONES SERIADAS | |
| Número Internacional Normalizado para Publicaciones Seriadas | 0019-8501 |
| 022 ## - NÚMERO INTERNACIONAL NORMALIZADO PARA PUBLICACIONES SERIADAS | |
| Número Internacional Normalizado para Publicaciones Seriadas | 1873-2062 |
| 040 ## - FUENTE DE LA CATALOGACIÓN | |
| Centro catalogador/agencia de origen | TBS |
| Lengua de catalogación | EN |
| Centro/agencia transcriptor | TBS |
| 041 ## - CÓDIGO DE LENGUA | |
| Código de lengua del texto/banda sonora o título independiente | eng |
| 100 ## - ENTRADA PRINCIPAL--NOMBRE DE PERSONA | |
| Nombre de persona | Kumar, Prashant |
| 9 (RLIN) | 26983 |
| Término indicativo de función/relación | author |
| 245 ## - MENCIÓN DE TÍTULO | |
| Título | A bibliometric analysis of extended key account management literature |
| Mención de responsabilidad, etc. | / Prashant Kumar, Arun Sharma, Jari Salo. |
| 260 ## - PUBLICACIÓN, DISTRIBUCIÓN, ETC. | |
| Nombre del editor, distribuidor, etc. | Industrial Marketing Management, |
| Fecha de publicación, distribución, etc. | 2019. |
| 300 ## - DESCRIPCIÓN FÍSICA | |
| Extensión | 276-292 pages. |
| 362 ## - FECHAS DE PUBLICACIÓN Y/O DESIGNACIÓN SECUENCIAL | |
| Fecha de publicación y/o designación secuencial | Industrial marketing management, 2019-10, Vol.82, p.276-292 |
| 520 ## - SUMARIO, ETC. | |
| Sumario, etc. | Key account management (KAM) has played an important role in business, and this study reviews key account management research using bibliometric techniques. This review includes 373 KAM relevant articles published in 68 journals between 1979 and 2016. In our analysis, we extend the discussion on KAM literature by highlighting areas such as the roles of technology and conflict as well as relationship planning and implementation. We discuss the value of co-creation, inter-organizational design elements, and dyad-level performance measures. We examine five distinctive time-periods and find that KAM relevant literature has progressed 1) from selling and relationship-building approaches to key network management, 2) from network innovation to governance, 3) from network-level performance to co-creation of business solutions and values, 4) from product and service performance to incorporating sustainability. Finally, we present the fifth transition based on a network-view of KAM and identify future research aimed at integrating areas such as network-based orientation, applications of organizational theories, organizational innovativeness, network competence for optimal structure and processes, network-based KAM teams, value-sharing mechanisms, co-created value measurement, and value sustenance within networks. We identify areas of future research and expect the adoption and application of key account management concepts to grow across multiple disciplinary fields. |
| 630 #0 - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÍTULO UNIFORME | |
| Título uniforme | MSc International Business |
| 9 (RLIN) | 26977 |
| 650 #0 - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA | |
| Término de materia o nombre geográfico como elemento de entrada | Bibliometrics |
| 9 (RLIN) | 26984 |
| 700 ## - ENTRADA AGREGADA--NOMBRE PERSONAL | |
| Nombre de persona | Sharma, Arun |
| 9 (RLIN) | 26985 |
| Término indicativo de función/relación | author |
| 700 ## - ENTRADA AGREGADA--NOMBRE PERSONAL | |
| Nombre de persona | Salo, Jari |
| 9 (RLIN) | 26986 |
| Término indicativo de función/relación | author |
| 856 ## - LOCALIZACIÓN Y ACCESO ELECTRÓNICOS | |
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| 942 ## - ELEMENTOS DE ENTRADA AGREGADA (KOHA) | |
| Fuente del sistema de clasificación o colocación | Clasificación de Library of Congress |
