The voice catchers : how marketers listen in to exploit your feelings, your privacy, and your wallet / Joseph Turow.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9780300248036
- HF5415.1264 .T87 2021
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Book | TBS Barcelona Libre acceso | HF5415.1264 TUR (Browse shelf(Opens below)) | 1 | Available | B04526 |
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HF5415.1263 MAL Business to business marketing | HF5415.1263 MAL Business to business marketing | HF5415.1263 MAL Business to business marketing | HF5415.1264 TUR The voice catchers : how marketers listen in to exploit your feelings, your privacy, and your wallet | HF5415.1265 AND The longer long tail : how endless choice is creating unlimited demand | HF5415.1265 DAH Social media marketing : theories & applications | HF5415.1265 VAY Day trading attention : how to actually build brand and sales in the new social media world |
Includes bibliographical references and index.
Introduction: Here comes the voice intelligence industry -- Rise of the seductive assistants -- What marketers see in voice -- An operating system for your life -- Voice tech conquers the press -- Advertisers get ready -- Voice profiling and freedom.
The first in-depth examination of the voice intelligence industry, this timely book exposes how artificial intelligence is enabling personalized marketing and discrimination through voice analysis. Amazon and Google have numerous patents around voice profiling, and their smart speakers already extract and use your voice prints for identification and more. Customer service centers are treating you differently from other callers based on what they conclude your voice reveals about your emotions, sentiments, and personality, often in real time. According to scientists, your weight, height, age, race, and illnesses can also be determined from the sound of your voice. Ultimately not only marketers-but also politicians and governments-may use voice profiling to infer characteristics about you to serve their interests, not yours or society's.