The next conversation : argue less, talk more / Jefferson Fisher.

No matter who you're talking to, The Next Conversation gives you immediately actionable strategies and phrases that will forever change how you communicate. Jefferson Fisher, trial lawyer and one of the leading voices on real-world communication, offers a tried-and-true framework that will show you how to transform your life and your relationships by improving your next conversation.
Fisher has gained millions of followers through short, simple, practical videos teaching people how to argue less and talk more. Whether it's handling a heated conversation, dealing with a difficult personality, or standing your ground with confidence, his down-to-earth teachings have helped countless people navigate life's toughest situations. Now for the first time, Fisher has distilled his three-part communication system (Say it with control, Say it with confidence, Say it to connect), which can easily be applied to any situation.
The Next Conversation will give you practical phrases that will lead to powerful results, from breaking down defensiveness in a hard talk with a family member to finding your own assertive voice in the boardroom. Everything you want to say, and how you want to say it, can be found in The Next Conversation.