Communication skills for business professionals / Angela Feekery, Shawn Michael Condon, Mieke Witsel.

By:

Feekery, Angela [author.]

Contributor(s):

Material type: Text

TextLanguage: English Publisher: Cambridge : Cambridge University Press, 2025Edition: Third editionDescription: 434 pagesISBN:

9781009506960

Subject(s):

Contents:

Part 1 – Understanding communication — Exploring communication and decision-making — Exploring communication foundations — Communication as a process — Communicating persuasively — Part 2 – Communicating in organisations — Exploring organisational structure and communication — Exploring diversity and communication — Communicating workplace change, conflict management and negotiation — Working collaboratively — Part 3 – Professional communication strategies in practice — Engaging with information — Writing effective short messages — Crafting informative reports — Communicating in digital spaces — Speaking and presenting professionally — Facilitating effective meetings — Glossary — Index.

Summary: Effective communication is an essential skill all students need to succeed professionally. Based in theory and informed by practice, Communication Skills for Business Professionals takes readers through a range of basic communication concepts and demonstrates how they can be applied in business settings. The third edition has been restructured into three parts, respectively covering understanding communication, communicating in organisations and professional communication strategies in practice. The text has been updated to examine contemporary topics of increasing relevance, including the effects of AI on communication skills, intercultural competencies in business contexts and how to successfully facilitate virtual meetings in a post‒COVID-19 workplace. Each chapter includes short-answer questions, skill-builder activities and margin definitions to cement learning, while the two running case studies provide realistic examples of communication in practice. Communication Skills for Business Professionals remains an indispensable resource for business students wanting to improve their communication skills.

Holdings ( 1 )
Title notes ( 2 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	TBS Barcelona	HF5718 FEE (Browse shelf(Opens below))	1	Available		B07599

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Part 1 – Understanding communication —
Exploring communication and decision-making —
Exploring communication foundations —
Communication as a process —
Communicating persuasively —

Part 2 – Communicating in organisations —
Exploring organisational structure and communication —
Exploring diversity and communication —
Communicating workplace change, conflict management and negotiation —
Working collaboratively —

Part 3 – Professional communication strategies in practice —
Engaging with information —
Writing effective short messages —
Crafting informative reports —
Communicating in digital spaces —
Speaking and presenting professionally —
Facilitating effective meetings —

Glossary —
Index.

Effective communication is an essential skill all students need to succeed professionally. Based in theory and informed by practice, Communication Skills for Business Professionals takes readers through a range of basic communication concepts and demonstrates how they can be applied in business settings. The third edition has been restructured into three parts, respectively covering understanding communication, communicating in organisations and professional communication strategies in practice. The text has been updated to examine contemporary topics of increasing relevance, including the effects of AI on communication skills, intercultural competencies in business contexts and how to successfully facilitate virtual meetings in a post‒COVID-19 workplace. Each chapter includes short-answer questions, skill-builder activities and margin definitions to cement learning, while the two running case studies provide realistic examples of communication in practice. Communication Skills for Business Professionals remains an indispensable resource for business students wanting to improve their communication skills.