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Delivering happiness : a path to profits, passion, and purpose / Tony Hsieh.

By: Material type: TextTextLanguage: English Publication details: New York, NY : Grand Central Publishing, 2011.Edition: First international mass market edition.Description: xiii, 289 pages : illustrations (black and white) ; 17 cm.ISBN:
  • 9781455508907
Subject(s): LOC classification:
  • HF5386 .H864 2011
Contents:
In search of profits — You win some, you lose some — Diversify — Concentrate your position — Platform for growth: brand, culture, pipeline — Taking it to the next level — End game.
Courses that have reserved this title:
  • Bibliography from B3 Ecommerce Fundamentals
Summary: Pay brand-new employees $2,000 to quit; make customer service responsibility of the entire company; focus on company culture as the #1 priority; seek to change the world; oh, and make money too... Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion. In "Delivering Happiness," Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, this entertaining, insightful book shows how a very different kind of corporate culture is a powerful model for achieving success — and how by concentrating on the happiness of those around you, you can increase your own.
Holdings
Item type Current library Call number Status Date due Barcode
Recommended bibliography book Recommended bibliography book TBS Barcelona HF5386 HSI (Browse shelf(Opens below)) Available B03777

In search of profits — You win some, you lose some — Diversify — Concentrate your position — Platform for growth: brand, culture, pipeline — Taking it to the next level — End game.

Pay brand-new employees $2,000 to quit; make customer service responsibility of the entire company; focus on company culture as the #1 priority; seek to change the world; oh, and make money too... Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion.
In "Delivering Happiness," Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, this entertaining, insightful book shows how a very different kind of corporate culture is a powerful model for achieving success — and how by concentrating on the happiness of those around you, you can increase your own.

Bibliography from B3 Ecommerce Fundamentals

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