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How management teams can have a good fight / Kathleen M. Eisenhardt, Jean L. Kahwajy, L. J. Bourgeois III.

By: Contributor(s): Material type: TextTextLanguage: English Series: Harvard Business Review ; vol.103Publication details: Harvard Business Review, 1997Description: 116-124 pagesISSN:
  • 0017-8012
Subject(s): Online resources: Summary: Top managers are often stymied by the difficulties of managing conflict. They know that conflict over issues is natural and even necessary. Reasonable people, making decisions under conditions of uncertainty, are likely to have honest disagreements over the best path for their company’s future. Management teams whose members challenge one another’s thinking develop a more complete understanding of the choices, create a richer range of options, and ultimately make the kinds of effective decisions necessary in today’s competitive environments.

Top managers are often stymied by the difficulties of managing conflict. They know that conflict over issues is natural and even necessary. Reasonable people, making decisions under conditions of uncertainty, are likely to have honest disagreements over the best path for their company’s future. Management teams whose members challenge one another’s thinking develop a more complete understanding of the choices, create a richer range of options, and ultimately make the kinds of effective decisions necessary in today’s competitive environments.

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