Operations management (2009, 9 ed.)

I. Introduction To Operations Management 1. Operations and Productivity-- 2. Operations Strategy for Competitive Advantage-- 3. Operations in a Global Environment-- 4. Forecasting-- II. Designing Operations-- 5. Design of Goods and Services-- 6. Managing Quality-- 6S: Statistical Process Control-- 7. Process Strategy and Capacity Planning-- 7S: Operations Technology, the Internet, and ERP-- 8. Location Strategies-- 9. Layout Strategy-- 10. Human Resources and Job Design-- 10S: Work Measurement-- III. Managing Operations-- 11. Supply Chain Management-- 11S. E-Commerce and Operations Management-- 12. Inventory Management-- 12S: Just-in-Time Systems-- 13. Aggregate Planning-- 14. Material Requirements Planning (MRP)-- 15. Short-Term Scheduling-- 16. Project Management-- 17. Maintenance and Reliability-- IV. Quantitative Modules-- A: Decision Making Tools-- B: Linear Programming-- C: Transportation Models-- D: Waiting-Line Models-- E: Learning Curves-- F: Simulation-- IV. Tutorials On Student CD ROM-- 1. Statistical Tools for Managers-- 2. Acceptance Sampling-- 3. The Simplex Method of Linear Programming-- 4. The MODI and VAM Methods of Solving Transportation Problems.--

A broad, practical introduction to operations, reinforced with an extensive collection of practice problems. ; ; ; Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample supportâ found in the book's solved-problems, worked examples, and myomlab, Pearson's new online homework and tutorial system. ; ; The Flexible Edition of Operations Management contains a separate lecture guide with all of the end-of-chapter problems and sections for taking notes. This edition has also been thoroughly updated to reflect operations management today-and now features myomlab, Pearson's online homework and tutorial system.