The new analytics of culture / Matthew Corritore, Amir Goldberg, Sameer B. Srivastava.

By:

Corritore, Matthew [author]

Contributor(s):

Material type: Text

TextLanguage: English Series: Harvard Business Review ; vol. 98, no. 1Publication details: Harvard Business Review, 2020.Description: 76-83 pagesISSN:

0017-8012

Subject(s):

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Summary: THE PROBLEM: Culture is easy to sense but difficult to measure. The workhorses of culture research—employee surveys and questionnaires—are often unreliable. A NEW APPROACH: Studying the language that employees use in electronic communication has opened a new window into organizational culture. Research analyzing email, Slack messages, and Glassdoor postings is challenging prevailing wisdom about culture. THE FINDINGS: • Cultural fit is important, but what predicts success most is the rate at which employees adapt as organizational culture changes over time. • Cognitive diversity helps teams during ideation but hinders execution. • The best cultures encourage diversity to drive innovation but are anchored by shared core beliefs.

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Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Academic Article	TBS Barcelona	Core Textbooks		Link to resource	Available

THE PROBLEM: Culture is easy to sense but difficult to measure. The workhorses of culture research—employee surveys and questionnaires—are often unreliable. A NEW APPROACH: Studying the language
that employees use in electronic communication has opened a new window into organizational culture. Research analyzing email, Slack messages, and Glassdoor postings is challenging prevailing wisdom about culture. THE FINDINGS: • Cultural fit is important, but what predicts success most is the rate at which employees adapt as organizational culture changes over time. • Cognitive diversity helps teams during ideation but hinders execution. • The best cultures encourage diversity to drive innovation but are anchored by shared core beliefs.

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